Nurses’ team communication in hospitals: A quasi-experimental study using a modified TeamSTEPPS

  • Ahsan Ahsan | ahsanpsik.fk@ub.ac.id School of Nursing, Faculty of Medicine, Universitas Brawijaya, Malang, Indonesia.
  • Lucky Setiowati School of Nursing, Faculty of Medicine, Universitas Brawijaya, Malang, Indonesia.
  • Linda Wieke Noviyanti School of Nursing, Faculty of Medicine, Universitas Brawijaya, Malang, Indonesia.
  • Ike Nesdia Rahmawati School of Nursing, Faculty of Medicine, Universitas Brawijaya, Malang, Indonesia.
  • Evi Harwiati Ningrum School of Nursing, Faculty of Medicine, Universitas Brawijaya, Malang, Indonesia.
  • Kuswantoro Rusca Putra School of Nursing, Faculty of Medicine, Universitas Brawijaya, Malang, Indonesia.

Abstract

Background: Communication is a bridge of transaction between the health team, patients, and families that applies in the service units of hospitals, which are closely related to the patient safety culture. TeamSTEPPS is a team strategies and tools to enhance performance and patient safety. Therefore, this study aims to analyze the effect of modified TeamSTEPPS training on the team communication of nurses in hospitals.
Design and Methods: This study used a quasi-experimental pre-posttest control group design and a purposive sampling technique.
Results: About 28 nurses participated and were distributed into control and intervention groups. The results of the Wilcoxon test on communication perception obtained a p-value greater than α (0.980>0.050), while on communication attitudes the p-value was greater than α (0.517>0.050). Furthermore, the spearman rho test showed that there was no difference between the team perception (p=0.624; α=0.050) and communication attitudes (p = 0.320; α = 0.050). This means that the implementation of this training towards nurses’ Team communication in the hospital did not have a significant effect.
Conclusions: Hospitals need to carry out the implementation of TeamSTEPPS in a sustainable manner and develop good teamwork and effective team communication.

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Published
2021-04-14
Ethics Approval
This study was approved by the Health Research Ethics Commission of the Faculty of Medicine, Universitas Brawijaya (Ethical Clearance letter No. 07/EC/KEPK/01/2020)
Keywords:
Communication, TeamSTEPPS, nursing management
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How to Cite
Ahsan, A., Setiowati, L., Wieke Noviyanti, L., Rahmawati, I. N., Ningrum, E. H., & Putra, K. R. (2021). Nurses’ team communication in hospitals: A quasi-experimental study using a modified TeamSTEPPS. Journal of Public Health Research, 10(2). https://doi.org/10.4081/jphr.2021.2157