Communication in clinical handover: improving the safety and quality of the patient experience

https://doi.org/10.4081/jphr.2015.666

Suzanne Eggins
Faculty of Arts and Social Sciences, University of Technology, Sydney; International Research Centre for Communication in Health Care, Sydney, Australia.


Diana Slade
Faculty of Arts and Social Sciences, University of Technology, Sydney; International Research Centre for Communication in Health Care, Sydney, Australia.